We answer fast. Promise.
Questions about channels, pricing or a custom setup — pick the way you prefer. Real people, Bangla or English.
Quick answers.
The questions we get most often — maybe yours is already here.
- WhatsApp & chat24/7 (AI) · humans 09:00–23:00
- Email & ticketsEvery day · same-day reply
- PhoneSat–Thu · 10:00–19:00
- Demo callsSat–Thu · pick your slot
What is the difference between WhatsApp Official and WhatsApp QR?
Official uses Meta's Cloud API (green tick, templates, high volume, approval needed). QR links a normal WhatsApp number from the app in seconds — ideal to start today. You can run both side by side in one inbox.
Can my whole team reply from one inbox?
Yes. Add agents, assign conversations, leave private notes and set roles. Every channel lands in the same shared inbox.
How does the AI assistant work?
Upload FAQs or documents, pick a tone, and the assistant drafts or sends replies. It hands over to a human when it is unsure, and AI Guard checks campaigns before sending.
Is there a free trial?
Yes — start free, no card required. Upgrade when you need more messages, agents or channels.