Question 1

Do I need coding skills to use EasyMax?

Accepted Answer

No. Connecting channels, sending campaigns and managing chats is fully point-and-click. The developer API is optional for teams that want it.

Question 2

Is this the official WhatsApp API?

Accepted Answer

Yes — the WhatsApp channel runs on Meta's official WhatsApp Cloud API, so your number stays safe and compliant.

Question 3

Can my whole team use one number?

Accepted Answer

Yes. Add agents, auto-assign conversations and everyone works from one shared inbox on the same number.

Question 4

Which channels are supported?

Accepted Answer

WhatsApp (official Cloud API), Telegram bots, Facebook Messenger, Instagram and Email — all in the same inbox.

Question 5

What happens after the free trial?

Accepted Answer

Pick a paid plan to continue, or your account simply pauses. No card is taken up front and there is nothing to cancel.

Question 6

Do you charge per message?

Accepted Answer

No platform markup per message. Meta bills WhatsApp conversation fees directly to your own Meta account.

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